We ask that you please reschedule at least 24 hours before the beginning of your appointment to allow the stylist to rebook the time slot. You may be charged a cancellation fee of 60% of your scheduled appointment.
If you choose to not communicate with a salon team member or your stylist, you will be charged 60% of your scheduled service to honor and compensate for stylist’s time. We charge for same day cancellations and no shows. Deposits are required for certain services and will not be waived.
This is non negotiable, the management team will communicate this again with you at the time of the charge.
We understand things happen, however, your time booked with our team members is time taken away from clients waiting for availability.
We appreciate your communication and understanding!